Last Updated: July 2026
Welcome to Glimmering Aura.
These Terms & Conditions (“Terms”) govern your access to and use of the Glimmering Aura website, as well as any purchases made through our online store.
By accessing our website or placing an order, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.
Nothing in these Terms limits or excludes any mandatory consumer rights granted under applicable European Union or Belgian law.
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1. About Glimmering Aura
Glimmering Aura is an online jewellery retailer offering carefully selected 18K gold jewellery featuring gemstones.
We operate exclusively through our online store.
For any enquiries, please contact us:
Email: office@glimmeringaura.com
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2. Eligibility
By using this website, you confirm that:
you are at least 18 years old, or you are using the website under the supervision of a parent or legal guardian;
you have the legal capacity to enter into legally binding agreements;
all information you provide is accurate, complete and up to date.
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3. Products
We make every reasonable effort to display our jewellery as accurately as possible.
Because our jewellery contains natural gemstones and precious metals:
every gemstone is unique;
natural inclusions, colour variations, transparency and patterns are normal characteristics;
colours may appear differently depending on your screen settings;
slight variations between website images and the delivered product may occur.
Natural characteristics of gemstones are not considered manufacturing defects.
All dimensions, gemstone sizes and weights are approximate.
Where stated in the product description, pendants are sold without a chain.
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4. Product Availability
All products are subject to availability.
If an item becomes unavailable after an order has been placed, we will contact you as soon as reasonably possible and, where appropriate:
issue a full refund;
offer an alternative product; or
cancel the order.
We reserve the right to discontinue, modify or replace products at any time.
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5. Pricing
All prices displayed on our website are shown in the selected currency.
Prices include VAT where required by applicable law unless otherwise stated.
Despite our best efforts, pricing or typographical errors may occasionally occur.
If an obvious pricing error is identified before an order has been accepted, Glimmering Aura reserves the right to cancel the order and issue a full refund.
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6. Orders
Placing an order does not constitute acceptance of that order.
An order becomes binding only after payment has been successfully authorised and you receive an order confirmation from Glimmering Aura.
We reserve the right to refuse or cancel any order where reasonably necessary, including in cases involving:
suspected fraud;
unauthorised payment;
technical errors;
pricing mistakes;
product unavailability;
abuse of promotions;
violation of these Terms.
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7. Payment
Payment must be completed before an order is processed.
Payments are securely processed through trusted third-party payment providers.
Glimmering Aura does not store complete payment card information.
Available payment methods are displayed during checkout and may change from time to time.
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8. Intellectual Property
All content available on this website, including but not limited to:
trademarks;
logos;
photographs;
graphics;
videos;
icons;
product descriptions;
website design;
text;
images;
branding;
is the exclusive property of Glimmering Aura or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, published or used without our prior written consent.
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9. Acceptable Use
You agree not to:
use the website for unlawful purposes;
interfere with the operation or security of the website;
introduce viruses or malicious software;
attempt unauthorised access to our systems;
misuse the website or its content;
submit false or misleading information;
infringe the intellectual property rights of Glimmering Aura or third parties.
We reserve the right to restrict or terminate access where misuse is identified.
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10. Reservation of Rights
Glimmering Aura reserves the right, where reasonably necessary and in accordance with applicable law, to:
refuse or cancel orders;
limit quantities purchased;
suspend or terminate customer accounts;
refuse promotional offers or discount codes;
restrict access to the website;
prevent purchases where fraudulent, unlawful or abusive activity is reasonably suspected.
These measures may be taken to protect our customers, our business and the security of our website.
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11. Account Responsibility
If you create a customer account, you are responsible for maintaining the confidentiality of your login credentials and for all activities carried out through your account.
If you believe your account has been accessed without your authorisation, please contact us immediately at office@glimmeringaura.com.
We reserve the right to suspend or terminate customer accounts where fraudulent, unlawful or unauthorised activity is reasonably suspected.
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12. Promotions & Discount Codes
Promotions and discount codes are subject to their specific conditions.
Unless otherwise stated:
only one promotional code may be used per order;
discount codes cannot be exchanged for cash;
promotions cannot be applied retrospectively;
promotions may not be combined;
we reserve the right to withdraw promotions in cases of misuse, fraud or technical errors.
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13. Gift Cards
Where available, gift cards:
cannot be exchanged for cash except where required by law;
are non-refundable except where required by law;
may not be replaced if lost, stolen or used without permission.
Additional terms may apply to gift card purchases.
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14. Third-Party Links
Our website may contain links to third-party websites for your convenience.
Glimmering Aura is not responsible for the content, availability or privacy practices of those websites.
Accessing third-party websites is at your own risk.
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15. Electronic Communications
By using our website or placing an order, you agree to receive communications electronically, including order confirmations, invoices and other notices relating to your purchase.
Electronic communications satisfy any legal requirement that such communications be in writing.
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16. Disclaimer
Our website and its contents are provided on an “as available” and “as is” basis to the fullest extent permitted by law.
Although we strive to ensure that all information is accurate and up to date, we do not guarantee that:
all product descriptions are free from errors;
colours displayed on your device perfectly match the product received;
the website will always operate without interruption or technical issues.
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17. Limitation of Liability
To the fullest extent permitted by law, Glimmering Aura shall not be liable for indirect, incidental or consequential damages arising from:
use of the website;
technical interruptions;
misuse of products;
unauthorised access to customer accounts.
Nothing in these Terms excludes liability that cannot legally be excluded.
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18. Force Majeure
Glimmering Aura shall not be liable for delays or failures resulting from circumstances beyond our reasonable control, including but not limited to:
natural disasters;
fires;
floods;
pandemics;
government actions;
war;
terrorism;
cyberattacks;
transport disruptions;
strikes;
shortages of materials;
power failures;
communication network failures.
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19. Governing Law
These Terms are governed by the laws of Belgium.
Consumers residing in another Member State of the European Union continue to benefit from any mandatory consumer protection rights granted under the laws of their country of residence.
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20. Dispute Resolution
If you have any concerns regarding your purchase, we encourage you to contact us first so that we can attempt to resolve the matter amicably.
Nothing in these Terms affects your right to seek resolution through the competent courts or recognised consumer dispute resolution bodies.
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21. Consumer Rights
Nothing contained in these Terms & Conditions limits or excludes any statutory consumer rights that cannot be waived or restricted under applicable law.
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22. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
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23. Entire Agreement
These Terms & Conditions, together with our Privacy Policy, Cookie Policy, Shipping Policy, Returns & Refund Policy and Jewelry Care Guide, constitute the entire agreement between Glimmering Aura and the customer regarding the use of this website and purchases made through it.
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24. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time.
The latest version will always be published on this website together with the revised “Last Updated” date.
Your continued use of the website following any changes constitutes acceptance of the revised Terms.
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25. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Glimmering Aura
Email: office@glimmeringaura.com